Frequently Asked Questions
Q: What areas of the Western Front are covered by LinesMan – is it just France?
A: LinesMan provides 750 trench maps for both France
and Belgium, covering an area of the British Sector of the Western
Front from Zeebrugge in Belgium
to St Gobain in France.
Q: Does LinesMan offer trench maps that cover the whole of the Great War from 1914 to 1918?
A: The dates covered range from 1915 and the Battle of Loos, to the last days of the war in 1918.
Q: Which maps are included on the DVD?
A: A list of all maps contained on the LinesMan DVD can be found on our Map List page
Q: Is LinesMan just a collection of First World War trench maps?
A: LinesMan is a unique trench map resource
combined with modern day mapping. The product is a 2 box DVD set
comprising one LinesMan DVD containing 750 geo-referenced trench maps of the
Great War Western Front in 1:10,000 scale, and one Memory-Map Premium
Edition DVD containing 1:25,000 scale IGN set of Nord Picardie-Champagne
Ardennes. Full details can be found on our Buy Page
Q: What is meant by the term 'geo-referenced'?
A: When connected to a GPS on a PC / laptop or PDA
the system will display the user's real-time position over the trench
map. This unique function also allows easy access to all trench maps and
permits simple navigation between maps on screen without the need to
refer back to a map index.
Q: Is the product useable on a PC / laptop and hand held device?
A: Yes, the full system is designed for and operates
on a PC / laptop and has the facility to send maps to connected PDA
devices.
Q: Is it only compatible with the Mio P350?
A: The system can be used on any Windows mobile PDA.
The Mio is offered by us as it is a good starting device as an
all-in-one package for those who may be unfamiliar with the combined
technology. Other PDAs will work with connected GPS units, but
the Mio solution does away with
the added complexity of the interconnection.
Q: Why do the 3D and Relief features not function for Belgium?
A: The Belgian authorities (NGI) have not, as yet,
released their maps as single user licenses and only supply digital
mapping on a corporate basis at huge costs. Therefore the 3D
capabilities and modern detail maps only function for France at the
present time. However, there are also large scale route maps for
Belgium included, but no height data.
LATEST NEWS - The NGI were so impressed with LinesMan, that they have now agreed
to allow us to use their data. Software now available - see our BUY page for details
Q: I already have a Memory-Map license
for Ordnance Survey, or IGN, can I use that?
A: Purchase of just the LinesMan trench map
DVD is available only on application if you already have a full license
for Memory-Map Premium Edition Nord Picardie-Champagne Ardennes product.
You will need to provide proof of purchase of the Memory-Map product
and verify your existing license key. This is to establish your
status as a Memory-Map user and to enable us to supply further updated
new software, free of charge, when it becomes available in 2007.
Q: What settings do I put into Memory-Map Navigator on the Mio PDA when it says 'no GPS found'?
A: In Navigator on the PDA go to
GPS>Settings Menu and choose NMEA, COM PORT 2 and Baud Rate 4800.
The GPS should then connect and
the device will start to search for the satellites. Note that the unit needs to be outside and have a clear view of the sky. Other
PDAs may require different COM ports depending on how the GPS
is connected. A GPS holder, for example, uses the main connector, which
is COM 1.
Q: How do I test the
GPS when I am in the UK?
A: Since our recent
upgrade, you can now test the function fully in the UK. We have provided two
Georeferenced old maps of the UK,
which are titled;
00-UK-GPS-Test-Map-1937
and 00-UK-GPS-Test-Map-April-1922
You
can send portions of these maps (not the whole map) covering the area where you
live to your mobile device. As long as the GPS>Settings menu in Pocket
Navigator is set as above, and when you choose the GPS>Satellite status menu
it is seeing the satellites and displaying first grey then green bars, it will
display your position over the map. If you wait for the small padlock at the
bottom of the screen to become black, you can then press it once, and it will
centre the map on your location. It will also then be certain to work correctly
when in France.
(Note again you must be outside with a clear view of the sky to get
any satellite status bars, plus you have to wait at least a couple of
minutes for the system to register).
Q: I run a security firewall and I cannot connect my PDA via Active Sync
A: Most Active Sync errors are caused by
port conflicts, i.e. one programme hogs a port and confuses the
computer into thinking that it is busy.
Firstly, are there any devices
connected that may fall into this category? Try disconnecting all
scanners, printers, cameras, etc.
Now try the following:
1. Download and install the
latest version of Active Sync as this may provide a later version than
the one supplied with the Mio. It is always possible that
the bugs you encounter have been fixed by the very latest version from
Microsoft. You can download this for free from Microsoft.http://www.microsoft.com/windowsmobile/activesync/default.mspx
If this gives no resolution then:
2. Turn off your wireless or
broadband connection, thereby stopping any outside connection to your
PC (to ensure that you are safe to the outside
world).
3. Disable the firewalls and make the Active Sync connection.
Please note: the above is a Microsoft Windows Mobile issue and not a problem relating to Memory-Map or LinesMan software.
Q. When I use my PDA with GPS, every few minutes it asks for my password. How can I stop this?
A. There are many settings on these PDA’s, and it is simply a settings issue.
Go to Start on the ‘Today
screen’ (the one you use all the time) and choose
‘Settings’. On the ‘Personal’ Tab, you will
find an icon called ‘LOCK’. Open this.
If you have enabled your
password, this will need to be entered first, then you will be able to
disable it by un-checking the box.
While you are in this menu, go to
the System tab. Two other boxes are relevant for similar issues. In the
Power icon on the advanced tab, you can enable/disable the unit turning off after so
many minutes being unattended. Also the backlight icon has a time delay
that can be adjusted to save
battery power. Both of these need to be disabled whilst being used
either in the car on battery external power, or when walking the fields on batteries, in order to stop the unit
continually turning off.
It is advisable to re-set these
settings when the unit is in everyday use, to prevent the battery going
flat if it is inadvertently left on.
The above is another Microsoft Windows Mobile issue and not a problem relating to Memory-Map or LinesMan software.
Q. I use
Windows Vista as my operating system, and I
cannot Connect/Sync my PDA.
Simply download and
install, to connect your device.
Please see our Troubleshooting Page if your question relates to the use of LinesMan.
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